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Falcon Glass & Windows Double glazing specialist.
Conservatory installer and repairer.
Carports supplied and installed.
Replacement glazing Specilists in ipswich and Suffolk.
Double glazing maintenance repair man.
Served areas
  • Ipswich, Stowmarket & Felixstowe
Highlights and features
  • 24hour call out service and boarding up
Services
Falcon Windows - the installer of choice for quality windows, doors & conservatories in Suffolk & Essex. Our long-established family business delivers quality UPVC and double glazing products, installed to the highest standards with a real personal touch. We'd be delighted to share straight-talking, honest advice and a no obligation quote based on our extensive local experience.
Under the leadership of Managing Director and founder of Falcon Windows, Eamon Sheppard, our professionally employed and fully trained office and 'out there' teams are always here to help. Our business is all about people (as well as windows, doors and conservatories of course) and all the Falcon Windows team pride themselves on a delivering a job very well done with the highest level of service.
The Ipswich-based Falcon Group share a dedication to delivering top quality home and property improvement products and services at competitive prices to their domestic, commercial or trade customers across Suffolk, Norfolk and North Essex. Excellent personal service is central to the ethos of all the Falcon divisions, including its trade / DIY counterpart, Ipswich Trade Frames.
The Falcon Group was established in 1984 in Ipswich, Suffolk by enterprising local glazier, Eamon Sheppard. Originally specialists in manufacturing high quality double-glazed sealed units to builders and self-build properties, Falcon Ipswich spread its wings just three years later, to serve Suffolk and north Essex with the installation of first class and competitively priced Windows and Doors.
Falcon Windows is a highly experienced Ipswich-based emergency glazier for broken glass repairs, serving Suffolk and north Essex for nearly 40 years. We offer a competitively priced and caring expert glass replacement service for windows and doors at your home or business, to give you peace of mind when you need it most - whatever time of day or night.
Reviews (29)
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Caz
Jun 29, 2022
Having had a new front door fitted by Falcon Windows a couple of years ago I had to contact them recently because the lock kept sticking when we tried to open it. The company response was to come out promptly assess that a new barrel needed to be fitted. Having ordered the spare part it was fitted very quickly and now the lock functions perfectly. Thank you Falcon Windows.
Marilyn Harvey
Jun 02, 2022
We had windows replaced for 3 flats several years ago and the service was excellent from start to finish. Very professional and friendly company. A few days ago I called Falcon windows because a trim had slightly moved on 2 windows. Falcon windows came out within days of the call and fixed the minor problem immediately. They phoned me as soon as job had been done and explained what had happened. Excellent service, I would recommend this company to others.
Ellie Clark
May 31, 2022
Had our old white uupvc windows and porch changed to anthracite colour with new configurations and vents. Falcon, having been recommended by neighbours, were superb. Amy in the office was welcoming, John listened and advised, and Marty and Mark installed quickly, leaving the place tidy. There were a couple of minor problems, as always in a big job, but they were fixed very quickly and cheerfully. 100% satisfaction
Pauline Bateman
Mar 16, 2022
I did not employ Falcon windows! But I bought a house where the windows were fitted by them, I have all the paperwork. Terrible whistling and draughts. Employed another company to remove trim, reseal and put new trim on. They removed trim and as you can see top of window had not been sealed. The trim was just put on to cover the gap. It turns out that this was the case with every window!

What terrible workmanship. In response to the reply from company, I have the paperwork from yourselves but guarantee has run out! I expect with age silicon to maybe have shrinkage, which I had renewed anyway but every single window had nothing in the top joint at all. Maybe the same fitters don't work for you still, I used a local firm to renew them.
Philip Biginton
Feb 18, 2022
Good company. Service very good from Quotation stage through to completion of the works. Quality of work was very good and, overall, very pleased with Falcon. Would definitely use again
Peter Read
Dec 26, 2021
When you need action fast, i would recommend Falcon windows. I shopped around and couldn't believe the leadtime from most. Eamon guaranteed a quick turnaround pre Christmas and delivered. Love the no nonsense no sales pitch approach, just good old fashioned get the job done and done well.
Amanda Shave
Nov 06, 2021
I am absolutely thrilled with my new porch from Falcon windows! They were brilliant from start to finish. From the initial contact with Amy who immediately made me feel comfortable to John the installations manager who is brilliant and answered all of my questions quickly and professionally. Marty & Mark turned up nice and early on the installation day and fitted my porch, cleaning up as the went along. I'm really happy I chose Falcon windows and I will definitely be using them again in the future.
S. Patten
Oct 07, 2021
Superb, from start to finish. And at a really competitive price. Would definitely recommend to anyone in the area.
Graham Creasey
Oct 05, 2021
The help that I received in locating replacement seals for my conservatory from Eamon at Falcon Windows was over and above what anyone else would have done. Thank you for your help and advice 10/10
Gareth Wilson
Sep 24, 2021
Very good from the start of our order for are conservatory Quick and good response by e mails and sent all information etc by post. Installers worked very hard and very tidy Well pleased Gareth&Anne
Paul Miller
Sep 20, 2021
First class customer service from quote to installation to aftercare. Will certainly employ Falcon Windows for future window installation. Highly recommended.
Bill Tucker
Jul 07, 2021
We required our existing conservatory replacing and modernising on the existing walls. Despite the fact that the shape was found to be irregular Falcon were able to construct the replacement to fit. Now that it is made using modern materials and glass it no longer suffers from extremes of temperature and can be used throughout the year. The workmanship and finishing are high quality. I would certainly recommend Falcon to anyone.
Maureen Pope
Jun 30, 2021
I can thoroughly recommend Falcon Windows. They completely refurbished our conservatory including a solid roof. The result has been amazing and the conservatory now feels like a proper part of the house but still resembles a garden room and definitely helps to retain the heat in winter. The team were very professional throughout, clearing up after them and always friendly and polite. Very pleased that we chose Falcon Windows.
Peter Hill
Jun 17, 2021
I was so impressed with the professional, thorough, accommodating and friendly service throughout that instilled complete confidence. I was amazed not to have to do any redecoration, touching up or even clear-up after my windows were replaced. After just 2 weeks, I'm not in a position to judge the quality of the units but I am optimistic. The cost was competitive and I would definitely recommend. Thanks to all at Falcon Windows.
Adrian'S. Woodbridge
May 06, 2021
Very professional from start to finish. You were the most expensive of three quotes but based on our experience, worth every penny and finished in the promised timeframe. It was good to be able to feel trust for such an important project. Regular communication and questions promptly answered by your installations manager helped enormously and the finished conservatory warm roof looks fantastic.

Your roof installers were amazingly hard working as well as completely reliable, friendly and respectful. A little bit of a blip with the electricians who although doing a great job, could have provided better communication regarding their site visits. The plasterer was very professional and meticulous in getting the best finish. So overall, a big thank you to all your staff.
Avner Friedman
Oct 15, 2020
Great Company and especially a great owner. Eamon is a real gentleman. Will always tell it to you as it is and is as straight as they come.
Falcon windows are giving double glazing companies a great new name!
Roy Gibson
Oct 14, 2020
Extremely pleased with the quality and finish of our windows. We had 2 double bays and a bedroom window replaced. Amy in the office was so helpful and pleasant she is a credit to the company. The surveyor John was very professional and the window fitters were also very professional and great blokes who we had total confidence in. Probably the best window company in this area in my opinion. They are really busy for a reason great companies are always in demand. I would recommend Falcon windows to anyone.
Susan Price
Sep 06, 2020
We had a problem with our guttering but Falcon Windows is a caring company and have an excellent after care policy which is always good to know. Thank you so much for sorting.
Sharon Churchman
Aug 04, 2020
Very pleased with the recent installation of my bi fold doors. I have also used Falcon for my front door. They are very trustworthy and reliable, good value and no horrific hard sell from sales men that you get from other window companies. Highly recommend them.
Steve Lixenfield
Jun 27, 2020
Very pleased with the replacement of both windows and door. Made good after the work and left without any mess. The guys also made some sound suggestions and recommendations of what would work and be pleasing to the eye. I would use Falcon again when we replace our lean-to with a warm conservatory when the time comes.
Zara Read
Jan 31, 2020
After 9 years had a problem with a door. Falcon fixed it. Brilliant Thank you.
Gareth Brenland
Jan 23, 2020
We would like to say a massive thankyou to Eamon at Falcon Windows Ltd for his quick response and his kindness 🙂. This morning Eamon came out and measured our broken glass after I called for a quote. He returned a few hours later with the glass in the van and fitted it free of charge ❤. Being a not for profit community interest company every penny counts, so the kindness of local businesses really does make a big difference to us and it allows us to focus our funds where it is needed most, supporting those that need our support.
Mary Preece
Jul 18, 2019
Great product, great service, great price! Very pleased with recent installation at our rental property. A minor problem with one of the doors was sorted out very quickly.
Andy Sadler
Mar 08, 2019
Had our windows fitted nearly 5 years ago. 1 had started misting so rang Falcon who came out the next day to have a look.
2 weeks later and the replacement has been fitted free of charge under warranty. 1st class service cannot fault them. Thanks.
William Wintrip
Dec 04, 2018
Very good experience, survey went well with useful advice provided. Installation went very smoothly, the two fitters knew exactly what to do and when. All preparation carried out, patio door installed and area cleared up afterwards. I didn't have to do anything to tidy up the surrounding area.
Steve Merrigan
Oct 04, 2018
Last year we had our conservatory replaced after 25 years of service together with several windows on the south side of our property. This year we had a few more replaced and I am very pleased with the quality and service we have received from Falcon Windows. John, who came to see us was very polite and helpful and the workmen who installed the units were excellent as was the finish of installation and product. I will certainly be using them again when we come to replacing the units on the front of the property.
Des Welham
Jan 09, 2018
A large bouquet was just delivered with a very nice card, at my house, sent by Falcon Windows Ltd. they were in the middle of installing our double glazing when my wife died at home. They agreed to step away and will complete the work next week. Can’t beat them for service, price and quality. Plus they are a local business. Would not this amount of customer consideration from any of the National companies.
Paul Arthey
Dec 01, 2017
I chose Falcon Windows as I prefer to deal with local family run businesses who I believe offer you an honest, competitive and personal service and I was not disappointed. I instructed Falcon to install three doors and a number of windows and I was very satisfied with the prompt service and workmanship. I also feel that after sales service is very important and have found it necessary to call on Falcon to make slight adjustments to some doors. They responded swiftly and rectified the work to my satisfaction. I am extremely pleased with the products and would not hesitate to recommend this company.
Bridget Read
Jul 23, 2017
Falcon Windows designed and fitted a new door / window surround to the front of our house. The entire team were extremely helpful and polite and went out of their way to ensure as customers we were happy with their product and service. The aftercare was of a level I have never experienced before. Thankyou falcon we will be back and recommend you to all our friends / family.