Abelglass Trade Supplies Ltd

Pleased to recommend Able Glass as a great supplier for your double glazing, the team are very professional and always keen to go the extra mile

You need to update your opening times. I drove out on Saturday morning to find you closed. All good about putting sign in window with opening times but your web page needs to reflect this.

Abelglass have just finished building a conservatory at the back of my bungalow. It was designed specifically for this site so that access could be through an existing conservatory/utility room at the side of the building. I am delighted with the result and would recommend this firm highly. The project manager was professional and helpful throughout the process and was determined to provide me with an excellent addition to the house. A number of fitters worked on various parts of the project and they were all considerate, pleasant and polite.

Excellent for upvc doors and windows at very good prices. Made to measure and very helpful staff.

This company is one in a million, from the moment we called them up right through to installation they have been friendly, professional and blinking brilliant! We asked them to do all they could so our patio door which has shattered unexpectedly could be replaced in time for our wedding. Toria who handled our order wove her magic and hey presto one beautiful perfectly fitting brand new sliding unit, fitted this week, looking stunning and at a great price.

Not only that our receipts and paperwork came in the post today along with a truly thoughtful wedding card. Round of applause to an exceptional team - thank you Tony and Jane!

Abelglass supplied some double glazed units. All the staff were very polite, helpful and professional they could not have done more to assist us. Highly recommended.

Incredibly poor customer service, product and fitting. I paid over 5,000 for a bi-fold door system, along with other UPVC doors the total amount I paid to the company was over 8,000. This was in 2011. From the outset the bi-fold doors did not function properly. In 2016, the Managing Director visited my property and said the bi-fold system needed attention.

Despite several phone calls Abel Glass failed to send an engineer. The doors limped on, not functioning properly until finally in July 2020 they became completely stuck shut. I contacted Abel Glass again and they sent an Engineer to site. The engineer spent about two minutes inspecting the doors. He said he knew exactly what part was needed and would order it.

I did not hear anything for 9 weeks. During this time I contacted the company several times. As in previous years I was 'fobbed off' with excuses such as the person you need to speak to is on holiday etc etc. I even asked for them to email me, but to no avail. Eventually after 9 weeks I finally spoke to the engineer who had inspected the doors. He quite bluntly told me that he could not get the part and the doors can not be fixed.

I find this absolutely incredulous. I paid a premium price for what I believed to be a premium product. It is not unreasonable to expect that this product to be repairable after nine years. I am left with a set of doors that are unusable and not fit for purpose. I paid the company 8,000. Had I bought a car with that money I would not expect to be scrapping it after 9 years.

I suspect that the company is buying substandard products and selling them as premium. This, along with poor customer service would compel me to warn other people against using this company for any product.

I had 2 windows fitted by the guys from Abelglass. The service was great, the fitters were brilliant and the product was equally so! They were on time, didn't leave any mess at all and NO sharp in takes of breath (which always fills me with no confidence)!! Will definitely use again! Thank you so much

Huge thanks to Owen & Jono who fitted me French doors a few weeks ago. The whole team from quote, booking and installation were great to deal with - professional and excellent customer service. The fitting team (Owen & Jono) were lovely to have on site - great banter between them and focussed on getting the job completed as efficiently as possible.

They cleaned up as they worked and at the end ensured I was happy with their work before they left. Happy to recommend Abelglass - I'll go straight back for any future windows/doors/guttering.

I can not speak highly enough of all the staff I had contact with from booking through to installation. The team were helpful, polite and informative. The fitters were polite friendly and unbelievably tidy! I couldn't believe how minimal the dust was. We are thrilled with our new windows and door. Thank you!

Never received my quotation for new windows. David was pleasant when he came to my house to measure up. When I telephoned them to chase up my quotation, the lady on the phone seemed very annoyed that I was bothering her and couldn't help me. I used Lytham windows in the end. Can't say if their products are good or not but customer service is poor.

Able glass fitted me a new door. What a mess. Terrible workmanship. Terrible customer service. My hallway flooded. Carpet ruined. And still no response. 8 weeks this as been going on.

Excellent, professional from start to finish, had two composite doors fitted and they are absolutely stunning, well worth the money. Would definitely recommend to anyone. Regards carl Rothwell, St annes boarding kennels and cattery.

We had some bi fold doors fitted by Abel glass, they did an excellent job and left no mess. The doors needed some adjustment after use, as I was told they might. Abel glass fitters Johnny and Kev came and did the adjustment. They were on time, knew exactly what was needed and did it with good humour, and speed. What an excellent firm to deal with, I wouldn't hesitate to recommend them.