Albany Windows

Albany Windows have just completed a full replacement conservatory to match the existing old hardwood conservatory. The end result is a great job that will make a huge difference and matches perfectly what was there before. The fitting teams and back office were both great at communicating, the quality of the work is first rate, and the price very competitive. I am very happy to recommend Albany Windows for this type of work.

Very happy to recommend this company. There was no hard sell, the initial visit latest 15 minutes and an estimate followed by post. The work was carried out in a professional manor by friendly workmen who worked quietly and tidily. We're very pleased with the finished result, which included a new conservatory, a door and a bedroom window. All work completed with the minimum mess. We would definitely use them again.

Decided to install six double- glazed windows to replace originals and chose Albany Windows to avoid large national companies with poor reputations. There were no pressure-selling techniques, unbelievable discounting or even requests for upfront payments. They were quick to respond to an initial phone call and the subsequent quote was comprehensive and detailed.

Upon acceptance a survey and measurements were soon undertaken. The schedule overran by quite a bit, but the installation process was quick and clean with a minimum of disruption and the fitters cleaned up admirably at the end. The quote was adhered to and there were several payment options available. Would employ again and recommend this company.

We recently had new PVCu Flush bay windows and a normal PVCu window done and have been very happy with the service provided. We shopped around a bit but were very happy from the first conversation about what we were looking for to the work being completed. Very professional team and highly recommended.

The service received from Albany Windows has been excellent; I would not hesitate to use them again in the future. I initially contacted Albany to discuss upgrading the conservatory roof and the fitting of some new doors from the kitchen into the conservatory. Peter (the director) clearly knew his stuff and during his initial visit he talked through options with regards to our conservatory roof - whilst his company could not help with the fitting of a new roof (in the end a fibreglass roof was the only option) he was able to quote for and supply and fit new suitable doors and side windows to enable a fibreglass roof to be fitted.

Communication has been excellent from beginning to end and timescales clearly communicated and updated throughout. On the day of the install, the fitters turned up nice and early (on time) - I was very impressed with the fitters (team of 3) who were hard working and polite throughout and very tidy in their work. A fourth member of the team arrived towards the end of the installation to check workmanship and that everything was as it should be.

A minor detail needed to be remedied (confirmed to me by Albany at time of installation - no fault of their making), but was easily and quickly sorted a week later. You can tell that the doors are of very high quality. Thank you Albany Windows for such an excellent service.

Albany Windows supplied and installed an aluminium bifold door and casement window for my extension. I found Albany to be competitive and they provided a detailed quotation which gave me confidence I was dealing with a professional company. When I asked for an amendment to the quotation this was done within 48 hours. Pete from Albany carried out the site survey and helped advise me on the best arrangements for the bifold door opening.

He couldn't have been more friendly and helpful. When the door and window were ready, Pete called me to arrange a fitting date which was flexible to suit my availability. The installation team did a great job getting the bifold and window fitted in a day with no issues. The installation was clean and tidy and I was given a thorough run through of how to operate the bifold doors.

The install team left no mess and took away all packaging and rubbish. I was delighted with the quality of the bifold and window, they had been fabricated from high quality narrow aluminium sections maximising the glazing area and the operating gear was smooth running and has a substantial feel to it. The insurance backed guarantee was sent to me promptly upon completion.

I wanted to use a local established company to have the confidence I would get a quality product and installation, and also that they would be on hand for any aftercare if it were to be required. Albany exceeded all my expectations and I can't recommend them enough

We asked for a quote last year for our conservatory to be rebuilt on the existing base. Albany Windows provided a detail quote which wasn't the cheapest but included everything we were looking for. We only recontacted AW to go ahead with the work this February. They immediately came out to measure up, and were ready to go ahead in 5 weeks. They honoured the existing quote despite some extra work on guttering and electrics.

The guys who came were polite, industrious and easy to deal with. They left things tidy each evening. The work was done to a very high standard, with arrangements for finishing of some details easy to arrange. We are very happy to recommend this firm and will certainly hope to use them again ourselves.

My experience with Albany Windows was faultless from beginning to end. Friendly, helpful and efficient throughout, from the initial enquiry at the sales room through to the final installation. I was dreading the whole process, having never had to order new windows, but they instilled my faith and confidence right from the outset - perfectly professional, no hard sell or pushy phone calls.

The 2 man team that installed the windows were just like everyone else I experienced at Albany - friendly, helpful and efficient! I'm delighted with the windows - they've brightened up each room and considerably improved the curb appeal of my house! Thanks Albany, I'm already recommending you to anyone and everyone that's talking about getting new window quotes.

We contacted Albany Windows alongside a couple other options in order to change our front door. Out of 3 we chose them because they looked really professional since the beginning, booking an appointment has been quick and easy, they kept social distancing at all times and have been clear in explaining the whole process. After accepting their quote the door was ready sooner than we expected and in basically 3 hours it was up. We felt the difference straight away, no more noises from outside and much warmer temperatures!

I had a new front door and I'm absolutely thrilled with it. The team were all very friendly and helpful and there was no sales pressure at all. I was expecting to wait quite a while for the door with Covid but was very surprised at how quickly it was ready, then fitted 2 days later! The fitters did a great job and were very courteous. I would highly recommend Albany Windows Ltd and would definitely choose them again.

Highly recommended!! Great customer service and after care. I had all of my windows and doors replaced in my house in March 2017 through Albany Windows; competitive price with a quick and easy installation. The products came with a 10 year guarantee and recently the front door was not shutting easily and the handle was stiff to lift up to lock the door.

I emailed Albany Windows about the problem at 9:20pm yesterday, by 9am this morning they had made contact and by the time I got home from work at 4:30pm today they had sorted the problem. You never really know what a company is like until issues/problems arise, I am so impressed with the service and after care they have provided!! Highly recommend to all and a huge thank you to Albany Windows!!

Very straightforward advice, no hard sell, fantastic service, great quality product - highly recommended

We have just had our conservatory built by Albany Windows having researched local companies in Cheltenham and been influenced by the Which reviews. I must say how professional and courteous they have been from start to finish - from our initial visit to the showroom through to completion. The standard of workmanship from groundwork through to plastering and rendering is first class and the finished product is super.

Not only was the whole team at Albany Windows helpful and professional but they were also a pleasure to have around - nothing was too much trouble. I would recommend them without hesitation.

We have used Albany Windows to replace all of the windows and front door on our Victorian terraced house. We could not be happier with the finished result - Albany Windows are priced competitively and the team have done a terrific job. Professional, clean and efficient. We cannot recommend highly enough to anyone and they have transformed the appearance of our house. Nick