DNA Home Improvements

Our backdoor is still not finished 6 weeks after installation. We have chased repeatedly over the phone and even been into the store. We keep getting told we are going to be called back though this never happens. I would have put the rating at 1 but the guys doing the fitting were really nice. Can't help feeling that the reason we're getting fobbed off is because we paid in full. Really poor service that has cost them the extra work I now have.

Nightmare from start to finish. left us with a non water tight extension. Bricks outside not pointed, walls not straight. Wires hanging out of the walls, spot lights hanging down cracks everywhere. Total rip off stay away at all costs. Will take your money then go into administration and trader under a similar name. Should be illegal. Dont know how they sleep at night. Full of empty promises.

A great Job from DNA, most importantly the 2 lads that came to do the job were very respectful of our property and were very clean - very happy with our new windows and would recommend DNA anytime.

Very happy with new front door, excellent communication throughout, fitters did a great job, and left everything clean on completion. Would not doubt in recommending DNA Home Improvements to friends and family.

Great local company with customer experience as their first consideration.

Quality windows fitted along with great service - highly recommended

THIS COMPANY HAS GONE BANKRUPT AND SHIFTED DIRECTORS. 10 YEAR GUARANTEE ISNT WORTH THE PAPER ITS ON! Steer clear!

Beware! This company uses pictures of other company's work and advertises it as their own. Advertised a garden room which was in fact done by Oakwood Garden Rooms in Leeds. Worth verifying personally any previous works this company claim they have carried out.

This company obviously have such poor quality of work they have to use others companies images to put on there website and claim as there own work!

Very disappointed, one window has been left with a cold wind coming through, rain coming in and the internal corners of the window turning black, and the seal on the front door is coming away, a fitter arrived within a couple of weeks of the first complaint and said his van was broken he had no ladder with him, but didn't want to not turn up, so he came over in his own car and said he could see potentially what the issue was, he was the one who signed off my job as being to standard, he said he would come back with a ladder I didn't need to be in, he didn't check the inside of the window, roll on 12 months later, still nothing.

I rang them again and they said they couldn't find the complaint on the system and they would send someone else out, another fitter came, said he could see what the issue was and he would be back within a couple of weeks, also with a new seal for my front door, we are approximately 6 weeks on and still nothing, nowhere near good enough, extremely poor after care.

The guys who turned up got in with the job, no mess, polite and gave a good service. Will use again

Just had our windows and doors fitted today excellent product very good quality fitters mark +mel where excellent very highly recommend attention to detail second to none. Big thanks from Jackie Gary.

Superb service, second time using DNA. Whole team was a great help, managed to get all the windows fitted within a few weeks of initial order. Especially thanks to the fitting team who kept everything really tidy after each day.

Superb service, second time using DNA. Whole team was a great help, managed to get all the windows fitted within a few weeks of initial order. Especially thanks to the fitting team who kept everything really tidy after each day.

Products nice, price ok most of the guys professional and pleasant. But, they ( office too) can't all get their stories straight when they dont show up. You always have to call them, they never email when they say they will. If the van did break down a call would have been nice to tell me! Oh sorry or are they ill? Ordered a window incorrectly, told my plasterer " don't do the reveals til we've done the window". Nearly 3 weeks still waiting. THANKS A LOT! So from my experience not recommended

A well established company who provide an excellent quality of work whilst also offering very reasonable pricing.

I would like to thank DNA forthe attention I received re my windows they looked after me and the fitters we excellent and very pleasent indeed. Such services are rare and deserve a mention and a big thank you. Mrs Bateman.

Recommended as a stockist /supplier of the supalite roof for my conservatory, really good quality of work by everyone. Left the place clean/tidy, and carried out the conversion in a matter of days. Would highly recommend.

The new SupaLite roof system has just been completed and has transformed my conservatory. The quality of the product is excellent and I can't praise Craig, Jordan and Jason enough for their craftsmanship and friendly manner. I would highly recommend this company.

Had our door fitted today, first class job, great fitters. Left everything Clean and tidy. Door is lovely so pleased with it. Highly recommended.

Had the pleasure of having new windows fitted throughout our house by the team. Very happy with the job and the look. Thanks again guys.

Really impressed with every aspect of my new doors and windows. From the quality of material to the care and kindness of all the staff. Would highly recommend DNA Home Improvements.

Whats not to like great service the conservatory is stunning Chris sorted it all from start to finish they came when they said they would kept to agreed price highly recommend this friendly company

Fantastic service from DNA from start to finish. Everything explained and all questions answered. Left with a quote and no pressure to make a decision. Fitting was done quickly and efficiently by 2 friendly guys. Cheapest quote we got too. I would highly recommend them

Thanks for the help in putting our cat flap in our french window. Best price and the service was just perfect. The installers were a great pair and they even adjusted the door to make it close better, which had been bad since we moved in, without being asked. Thank you so much.

Highly recommend, Andrew and the team are very helpful and professional. We had new windows and a door fitted and are very happy with the high standard of service they provided. I always pass on their details to others.

DNA completely transformed my ground floor living space reconfiguring and upgrading my old conservatory. All the glazing was upgraded including newly positioned french doors, a Supalite roof was fitted and an internal door and window were removed creating an openplan space which we can enjoy all year round. I highly recommend DNA and the Supalite roof system.

Brilliant service, had a lovely Rockdoor fitted and from survey to fitting everything went smoothly. Lovely people to deal with, Andy was very honest and helpful and the girls in the office were very nice. Best price for a Rockdoor round here.

We were extremely pleased with the work that DNA did for us. Very high quality products and very reasonably priced. Would highly recommend them. Very professional

Used DNA a couple of times. Excellent standard of workmanship and the price was really good. Would not hesitate to use again

Had all of my upstairs windows and rock door fitted! Brilliant service and when the lock broke on my front door I messaged Andy at about 10pm and someone was here the next morning fitting me a temporary one until rockdoor sent out a new lock! Good company and always friendly. Thank you DNA

Highly recommend Andy and the team. Used for windows, doors and most recently for our orangery. Always prompt at returning calls or emails, reliable workmen who turn up when they say they will! Friendly guys who get the job done

Used DNA on several occasions now, always very helpful and knowledgeable. Prices are very competitive. Staff are always polite and do a good job! would, and have recommended to friends and family.

Thanks for the help in putting our cat flap in our french window. Best price and the service was just perfect. The installers were a great pair and they even adjusted the door to make it close better, which had been bad since we moved in, without being asked.. Thank you so much.

Very happy with our new front door it's classy and it's very high quality. The service was excellent Andrew and Suzanne were very helpful and thorough making sure I got the correct door type for my property. I felt important dealing with them. I was able to use their web resources to see how my door would look fitted. My door was supply only because we live In Scotland.

The price was incredible for the quality we got. Local firms were taking the mick with their prices. My joiner said he had never seen such a secure door. It's rare to find a company now that has everything a customer wants great quality products, amazing price and genuine staff you can trust that make buying a product a delight. Thanks Mrs Littlewood

After worrying about having windows changed I decided to go with DNA. Good choice, there was no hard sell, everything explained clearly, excellent workmen, and a really good price and they look amazing. I would thoroughy recommend.

Had all the roof fascias, dry verges and guttering replaced. The price was the best by far and the workmanship was excellent, top quality. The lads that did the job were very tidy and professional. I have recommended the company to a number of friends that's how pleased I was with the work. I was that impressed they will be coming back to do me a full extension next summer.

I had half a dozen window people round for quotes and Andrew from DNA was one of the last. Pleasant man, not a salesman and there was no pressure. He quoted a good price around the same as other local companies but much cheaper than the likes of safestyle and Everest. The chaps that came to fit the windows and door were friendly, tidy and professional. They did a good job, worked hard and I'm very pleased with the results. I would definitely recommend this company.

Two very helpful girls in the showroom helped me choose a door and gave me an instant estimate. Thank you.

DNA Windows fitted two Windows in my kitchen and a new back door. They also replaced the fascia at the front of my house. All work was of a top standard, the lads were very friendly and helpful. Would highly recommend this Company

Had the pleasure of having new windows fitted throughout our house by the team. Very happy with the job and the look. Thanks again guys.

Had our door fitted today, first class job, great fitters. Left everything Clean and tidy. Door is lovely so pleased with it. Highly recommended.

Fantastic service from DNA from start to finish. Everything explained and all questions answered. Left with a quote and no pressure to make a decision. Fitting was done quickly and efficiently by 2 friendly guys. Cheapest quote we got too. I would highly recommend them