Finesse Windows

Hi, had a front patio door fitted by finesse windows, must say the owners, girls on the desk, Kev the installer, mo the gentleman in the office, the surveyor, all were so brilliant, can't speak highly enough, if you need customer care n an excellent product use finesse, of all the window companies these are truly the best will definitely use again, highly recommended, harry from kings heath

Quite expensive, but reliable. Fitters and surveyor were excellent, window looks good. Communication from 'client relationship' team could have been better at times, notably post-installation.

Sash Windows Replaced to Front Of House Great team, pleasent showroom, no pushy sales staff, estimator was on time and carried out his part and very chatty, fitters arrived 08.00 each morning, took 3 days to fit, dust sheets laid out each morning and all areas vacuumed at end of play, I would reccomend Finnesse windows.

Fantastic customer service, fitting and value for money. Special mentions for Tony, Vic, Jamie and Macy. From start to finish an excellent experience.

Recently had a large Arched window fitted at top of staircase, and i'm very pleased with it. Very efficient service from design through to fitting, kept well informed throughout. Fitters worked quickly and cleared up all mess

Extremely happy with my experience, from beginning to end (once we got past the issue of their system sometimes losing my emails). Excellent customer service, friendly staff at all stages, information about what's going to happen when, and very happy with the finished product. Highly recommended.

Excellent customer care from the start. Everything clearly explained and requirements met. Good quality secure windows and door at competitive price.

Great customer service from initial enquiry. Installation fuss free and door and window as described. Very satisfied would definitely recommend.

Very helpful and professional company, provided a great service and fitted to a very high standard.

Arrived on time and finished on schedule, clean and efficient installers, the finished fitted door was exactly as described. I would definitely use Finesse Windows again.

I would recommend to anyone who is thinking of new doors and windows, What a company, from day one they have kept in touch all the way, fitters Steve and Sam have done a fantastic job fitting the front door and garage door. I would use this company again. Nick.

Another satisfied customer. Thank you so much everyone. Porch was replaced, quickly and efficiently. You guys know your business and do a fantastic job. Friendly team from start to finish - thank you, will definitely recommend.

A truly outstanding company. Their dedication, organisation and professionalism was evident from the beginning of the process right through to the end. The staff were brilliant, Jenny on reception was very friendly and helpful. Chris the fitter was brilliant. Nothing was too much trouble. Chris and Chad worked extremely hard in adverse weather conditions and didn't make a mess of any kind.

They cleaned up every evening leaving everywhere spotless. Bob Tooth was also excellent when he came to see us in our home. I would recommend this company 100% with no reservations whatsoever. Thank you Finesse for a wonderful job. Diane Cafferty.

We have been very pleased with the Finesss Windows service from start to finish. Staff were very friendly and professional and we felt well cared for. The products were great quality and very well fitted. Overall the service was well done. We highly recommend Finess Windows. Mr and Mrs Rahman

Had new double glazed windows and doors fitted throughout the property by Finesse Windows. An excellent service provided from start to finish with a single point of contact provided throught each stage. Supplied and fitted to the agreed specification and on schedule. What really stood out was how neat and tidy the job was done and how clean the property was left after each day. Would definitely recommend Finesse Windows to friends and family.

We're very pleased with the sash window that Finesse recently fitted in our bathroom - it's great quality. We had great communication from the office team and the fitters arrived on time, were lovely and really took the time to make sure we were happy with everything. Highly recommend!

Excellent company there were a few minor snagging problems that were fixed completely once the job was finished. Would recommend entirely

We have had units fitted by Finesse ant our house in Birmingham three times over the last twelve years, the last time being this month. They are always efficient and fast. Their fitters are pleasant and skilled, and their design and sales services helpful and not pushy. Their products are top quality. Furthermore, they always honour their guarantees, fixing faults where necessary, and attending.

Can't praise Finesse Windows highly enough. I have ordered windows before and the product is extremely good, backed by a proper 10 year insurance backed guarantee. The team that fitted my windows were highly efficient and cleaned both surfaces and floors so well I didn't have to clean up when they went. I have had the latest triple glazed windows and immediately had to turn down my radiators thermostat permanently. You should try them, I was glad I did

I had all my windows and front porch door replaced when I had my home renovation done. Finesse have been wonderful. The staff really tried to accommodate us during the renovation with some windows fitted before others which really helped us out. The quality is excellent. My builder has been really impressed with the fitting and final finish. The wait was almost 16 weeks which was the only drawback but it was definitely worth it. Top company with excellent customer service and products. Jezza our fitter was a complete star!

This company was superb from start to finish. No sales pressure. Great team. Professional, very competent and reassuring throughout the installation process. Good communication all round. I would not hesitate to recommend Finesse to my friends.

Absolutely magnificent! From the beginning when Bob came to measure up to Steve and his work apprentice to Lindsey the receptionist. All really lovely genuine hard working people who make you feel comforted in a warm blanket by their care. Thank you every single one of you! When the bricks were being removed my husband asked them to hold onto the tiles so he could tidy up our own mess up by the drain.

Unfortunately the tiles just broke as they were so old and fragile. Steve and his work apprentice came the 2nd day to finish off the French door job. Not only did they finish the job they were paid to do but Steve had gone out of his way and had bought us some tiles himself and finished off our work by the drain. What a superstar! There wouldn't be many people who would do that for you, putting themselves out to do something they didn't need to do.

Thank you so much! The installation supervisor came as the workmen were doing their job to check everything was going OK. Great team work. They all wanted to make sure it was a good job. The French door is stunning and classy and makes a tremendous difference. Finesse Windows were a little more costly than some other quotes we received but because we felt reassured by Bob we felt we were in safe hands.

We are absolutely delighted we went with Finesse Windows. Fitted perfectly. Solid classy French doors. If anybody is reading this review please be reassured and just go with Finesse Windows. You will definitely not be disappointed! There is nothing at all you can fault them on. 100 percent! and thank you for the bottle of wine and goodies to clean the windows with at the end of the job. What a beautiful touch. Many thanks! Pure class!

We had a new front door from Finesse back in March. From choosing our bespoke door to the install itself, the whole process was completely smooth. Absolutely love our new front door - thank you! Will be returning when we need our windows replacing.

This is one of the best companies I've ever dealt with. Their doors and windows are of superior quality and their fitters and service are second to none. I cannot fault their after sales care and after suffering damage to a door by an attempted break-in, someone came out, even though it was a Saturday, changed the lock and made sure it was all secure.

Very reassuring and I doubt many companies give this level of care. Their workmanship is excellent and we were kept informed of progress once the order was placed. They took all the old stuff away and left everything neat amd tidy. They couldn't do enough to help and the customer is definitely placed first. I'd highly recommend them.

An excellent service. From the initial order, then great levels of communication to be kept aware of how the installation was going, and finally the fitting which was done on time, and with great care. Our new windows look great, and make do make an impact. I continue to be very very impressed by the standards and levels of service provided by Finesse windows. Thank you so much.

Excellent as always (my 4th job by Finesse). The fitters (Dave and Mike) were lovely, reliable and worked really hard. The new windows look fabulous. A couple of minor snags (not surprising given the windows being replaced were old wooden bays) - sorted out the same day perfectly by Will. Customer service is always outstanding. Very happy - thank you.

During the coldest week in January Finesse Windows replaced 2 big bay windows plus the bay barrel and another window at the back. The fitting team led by Jez, with Jamie and Will, did an excellent job and worked non-stop in the most awful weather, completing the job in 5 days as promised. They were professional and always arrived on time, even in the snow.

All the people involved were a pleasure to deal with and a great credit to the company. The end result is of the highest quality and I will certainly use the company again and happy to recommend to anyone who wants first class work done on their home.

I have recently replaced a number of double glazed bay and flat windows. I found the fitters to be very informative, helpful and tidy in their work. They kept me informed through out and worked hard to ensure they did a great job. The office rang and another member of the staff came round to check I was completely happy with the work being done. The house now feels warmer and quieter. I am hoping in the future it will impact on my heating bills. Thanks for making, what could have been a stressful job, stress free!

Highly recommend Finesse! Absolutely amazing service, extremely friendly staff at all stages of the process and very competent, too. Unbeatable prices and top quality product. They even sent flowers when our little boy was born! So thoughtful. I really can't recommend them enough!

Finesse have done three jobs for us now, a window, fronts door and patio doors. All were done to a great standard and the staff are really helpful, communicating with us throughout design and lead-in, and promptly sorted a small defect with the door. Great local service and they might not be the cheapest but it's completely worth it to know that the work will be really good quality and hassle free.

We ordered and have had fitted a composite new front door to our house. Throughout, Finesse have been attentive and communication, friendly and accurate with their information. The door has now just been fitted by their fitting team and is a fantastic job. Really pleased that we found Finesse to replace our front door. Thanks :

I am very impressed with the quality of service from Finesse. The installation of new French doors went very smoothly, despite some unexpected issues, thanks to the skill and experience of the fitters. After care is superb. I had a problem on a bank holiday Sunday and had this dealt with within the hour. Incredible service. Thank you Ray and the team.

Finesse fitted new windows and doors at a rental property for us. Their service was, as ever, exemplary. Today, 8 months later, I thought a key had jammed in the front door. Mark came round less than an hour after my phone call to look at it. Obviously there was nothing wrong with their lock, just my unlocking skills! They then cut a second key for us within 30 minutes.

What fantastic service! It's not the first time we have used them, it won't be the last and I wouldn't dream of going to anyone else. One of the few companies I have ever used who truly merit a 5 star review. I'd give them more if I could

I am so pleased I chose Finesse Windows to replace all my windows and doors. What a wonderful company they are. The fitters Chris, Chas and 2 young guys were punctual, pleasant, polite and did a truly professional job - they are extremely skilled at what they do. Lindsey in the office is very efficient and helpful and keeps you up to date with all the arrangements. I definitely picked a top class company whom I would definitely recommend.

Windows to front of property replaced. Sales team were friendly and knowledgable and gave options available. There was no pressure at any point and no hidden charges. The quote was received promptly and requested changes were dealt with quickly. We had to wait a while for the windows to be ready but we were aware of this before going ahead. The team that fitted the windows were very friendly and efficient.

The fitting was done to a high standard and no mess was left in or outside the property. We had some unforeseen issues but the team went above and beyond to help us resolve this. We are very pleased with the finished product and would highly recommend.

From start to finish the experience of dealing with Finesse windows has been extremely professional with clear concise information given to me across the whole process. The Window installation was equally excellent, they came on time, worked throughout the day, very polite, very tidy and very efficient. I can't recommend Finesse Windows, the fitters Darren and Sam and their supervisor Ray enough. The pricing was competitive, the quality of the windows in my view is excellent. Made in Birmingham so a very small carbon footprint if being installed in the region too.

I found finesse by chance on Google looking for window fitters. I had a price in mind after being quoted by a larger company which was way too expensive. I had a consultation with Dean who explained the whole process and pricing with me to replace all my windows and doors. I was happy with the price and timescale. My windows were fitted on 23 December 2020 by Jez and Will.

These guys worked so hard in the cold to make sure I had my windows fitted for Christmas. They did a fantastic job. I am absolutely delighted with my windows to the point where Finesse is coming back to do some more work for me. I have also recommended a friend who has had windows changed too. If you get work done by Finesse you would not regret it. Plus you get 10 years guarantee.

Finesse have just finished installing my new windows and I have to say from start to finish they were excellent. The sales rep was polite, friendly and not pushy. Just asked us what we wanted and quoted. On installation day, things didn't run to plan but that was not Finesse fault but our old windows, but the fitters were extremely professional and everything that the windows threw at them they dealt with.

They had to spend an extra day on one window, but always they were polite and cleaned up after themselves. The actual windows look terrific, fit is excellent and secure. Would definitely recommend.

Friendly helpful company. Know their job. Efficient can't wait to have my door fitted. Now it is all done and we have a brilliantly fitted door. They even cleaned up after themselves. Can't praise this company enough.